At Infraxcel It Solutions Private Limited (“we,” “our,” “us”), the devoted team behind casakrafts, we pride ourselves on delivering a delightful shopping experience. User (“you,” or “your”)  privacy is paramount for us, and we are dedicated to protecting your personal information with the highest standards. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website. By using our services, you agree to the practices described here, ensuring transparency and security in every transaction.

We only gather necessary information to enhance your shopping experience while maintaining strict confidentiality. Our policies align with legal regulations to uphold your rights and provide you with a safe online environment. Read on to understand how we handle your data while you shop for sophisticated fashion tailored to your style.

Collected User Information: What We Gather & Why

1. Personal Information You Provide

• When you create an account, place an order, or subscribe to our newsletter, we collect details like your name, email, and phone number.
• Payment details are processed securely through trusted gateways, ensuring safe transactions without storing sensitive card information.
• Shipping addresses and contact details are necessary to fulfill orders efficiently and keep you updated on deliveries.
• Any voluntary feedback, reviews, or inquiries help us refine our products and customer experience.

2. Automatic Data Collection

• We collect browsing details, including IP addresses, device type, and pages visited, to optimize website functionality.
• Cookies and similar technologies help us remember your preferences and improve personalized recommendations.
• Analytical tools track shopping behavior, helping us offer better deals, styles, and collections tailored to your interests.
• Location data may be used to provide region-specific content and promotions.

3. Information from Third-Party Sources

• If you connect through social media or third-party platforms, we may receive necessary details to enhance your login experience.
• Partnering advertising and marketing services may share insights to provide relevant promotional offers.
• Fraud prevention services help us detect and prevent unauthorized activities on your account.
• Any shared data is handled securely and in accordance with privacy regulations.

Use of Information: How We Utilize Your Data
We use your information to provide, improve, and personalize your shopping experience. Your data enables us to:

• Process transactions, fulfill orders, and ensure smooth deliveries.
• Enhance customer service by addressing queries, returns, and product concerns efficiently.
• Send promotional emails, discounts, and style updates based on your shopping preferences.

Additionally, we analyze shopping trends to improve our collections and offer a more refined, fashion-forward selection. We never sell or misuse your information and ensure it is used only for intended purposes.

Sharing of Information: When & Why We Share Data

1. We may share necessary details with shipping partners to ensure timely and accurate order deliveries.
2. Payment processors and fraud prevention services receive relevant data to secure transactions and prevent unauthorized access.
3. Marketing partners may receive anonymized insights to help us create relevant promotions tailored to your interests.
4. If required by law, we may disclose information to comply with legal proceedings, investigations, or regulatory requirements.
5. In cases of business mergers or acquisitions, data may be transferred, but privacy commitments will be upheld.

Security of Information: Keeping Your Data Safe
We employ stringent security measures to protect your information from unauthorized access, breaches, or misuse. All transactions are encrypted, and our systems undergo regular security audits to ensure compliance with industry standards. Additionally, multi-factor authentication and secure password protocols enhance account safety.

We also encourage customers to safeguard their credentials by using strong passwords and avoiding shared accounts. If you suspect any unauthorized activity, our support team is always available to assist you in securing your account.

Retention of Information: How Long We Keep Your Data

• We retain personal data for 8 to 12 months for order fulfillment, legal compliance, and customer service.
• Non-personal, anonymized data may be stored for analytics and business improvement.
• Users can request data deletion upon account closure, subject to legal retention requirements.
• Any retained information is securely stored and protected from unauthorized access.

Third-Party Links: Navigating External Sites

• Our website may contain links to third-party websites for promotions, partnerships, or additional resources.
• We do not control or endorse the privacy practices of these external sites and recommend reviewing their policies before providing personal information.
• Clicking on third-party links means interacting with platforms outside our jurisdiction, and we hold no responsibility for their data handling.
• Users should exercise caution when sharing information on third-party websites, ensuring their security measures align with personal privacy expectations.
• Any concerns regarding third-party links can be directed to our customer support team for further assistance.

Cookies: Enhancing Your Shopping Experience

• Cookies help us remember your preferences, making future visits more personalized and efficient.
• We use them to track website performance and improve navigation.
• You can manage cookie settings through your browser, but disabling them may affect website functionality.

Changes to Privacy Policy: Keeping You Informed
Our Privacy Policy may be updated periodically to reflect changes in regulations, services, or security practices. All modifications will be posted on this page, and significant updates may be communicated via email. Continued use of our services after policy changes indicates acceptance of the revised terms.

If you have concerns regarding any updates, we encourage you to review our policy regularly to stay informed. Your trust is important to us, and we remain committed to safeguarding your privacy.

Children’s Privacy: Fashion for Adults, Safety for All

• Our website is designed for shoppers above the age of 18, and we do not knowingly collect data from minors.
• If a parent or guardian believes a child’s information has been provided, they may contact us for prompt removal.
• Any accidental data collection will be deleted upon verification.
• We advise parental guidance when minors browse our site to ensure a safe online experience.

Users’ Rights: Your Data, Your Control

1. You have the right to access, update, or correct any personal information stored with us.
2. If you wish to delete your account or request data removal, our support team will assist in compliance with legal guidelines.
3. Users can opt out of marketing emails and promotional messages at any time.
4. Privacy preferences can be updated via account settings to enhance user control.
5. For any inquiries regarding data handling, we provide transparent support and assistance to address your concerns.

Contact Us

Get in touch with us and we will clarify your doubts regarding our Privacy Policy.

infraxcelitsolution@gmail.com